How to prepare a photo and signature for an online application form
Updated
Most application forms ask for two small images: a photo of you and a picture of your signature. Both usually come with strict rules about size, and a form that rejects your upload at the last step is stressful. This guide takes you through each one, from taking the picture with your phone to a file that fits the limit.
Before you start, write down exactly what the form asks for, for example “photo 200 × 230 pixels, 20 to 50 KB, JPG” and “signature 140 × 60 pixels, under 20 KB”. If you are unsure what KB, pixels or cm mean, see Online form file limits explained.
Part 1: your photo
Take a good photo
The tools can change the size and shape of a photo, but not how it was taken. A few minutes here saves a rejected application.
- Stand in front of a plain, light-coloured wall.
- Face a window or soft light, so there are no strong shadows on your face or behind you.
- Hold the phone at eye level, or ask someone to take it, and keep your head and shoulders in the middle of the picture.
- Turn off filters and beauty effects.
Always follow the form’s own instructions on background colour, glasses and expression, because they vary from one application to another.
If you use an iPhone
iPhones usually save photos as HEIC files, which many forms refuse. You don’t need to convert them first: the tools below accept HEIC photos and always save a JPG. If you just want JPG copies of your photos, use HEIC to JPG, or HEIC to JPG on Windows on a PC.
Crop, resize and compress
- Crop. Open Crop image and drag the box around your head and shoulders. Pick a shape to keep the box in proportion: Square, 3:4, 35×45 mm, or Custom for any other ratio, such as 200:230.
- Resize. If the form gives an exact size, open Resize image and type it in pixels, or in cm or mm. For the common passport-style size there is a ready-made 35 × 45 mm page.
- Compress. Open Compress image and type the KB limit. If the form gives a range, such as 20 to 50 KB, tick Also set a minimum, or use the ready-made 20–50 KB page.
- Check it. Before you download, look at the preview and the final size in KB and pixels. Your face should be clear and sharp.
Part 2: your signature
Sign and photograph it
- Sign on plain white paper with a black or dark blue pen. A slightly thicker pen is easier to read once the image is small.
- Put the paper on a flat surface in good daylight, and take the photo from directly above, so the phone’s shadow doesn’t fall on the page.
- Fill most of the picture with the signature, but don’t cut off any of it.
Clean, crop and size it
Open Signature resizer and choose your photo. It does the fiddly parts for you:
- It turns the grey or yellowish paper white and removes small specks.
- It crops close to the ink. Choose a margin of None, Small or Normal.
- It resizes to the size you choose: 140 × 60 px, 3.5 × 1.5 cm, a Custom size, or Keep shape.
- It keeps the file under the KB limit you type, which starts at 20 KB.
If the pen was faint, tick Make ink darker. Blue ink stays blue.
If the form still rejects it
Forms usually say why an upload failed. Match the message to the fix:
- “File too large”: compress again with a slightly lower number, such as 45 KB for a 50 KB limit, in case the form counts sizes differently.
- “File too small”: the form has a minimum. Tick Also set a minimum in Compress image and aim a little above it, such as 21 KB for a 20 KB minimum.
- “Wrong dimensions”: check you didn’t swap width and height. “200 × 230” means 200 pixels wide and 230 tall.
- “Invalid file type”: the form wants JPG. Make sure you upload the file you downloaded from PDFHive, not the original photo. To convert without changing anything else, use HEIC to JPG for iPhone photos and PNG to JPG for screenshots.
Before you upload
- Open both files on your phone or computer and check they look right.
- Check the names and formats: many forms want
.jpg, and some refuse file names with spaces or symbols. - Upload the photo into the photo box and the signature into the signature box. Mixing them up is a surprisingly common mistake.